Refund Policy

Last Updated: 13th October, 2025
 

At Omega Education, we are dedicated to providing high-quality courses and a positive learning experience. We want you to be satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting a refund.

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By purchasing a course on our platform, you agree to this Refund Policy.

1. Refunds for Individual Course Purchases
We do not offer money-back guarantee for course purchases.

2. Non-Refundable Situations
Please note that we cannot grant refunds in the following cases:

i, Account Issues: Issues stemming from your failure to remember your login credentials or provide a valid email address.

ii, Technical Issues: If you are experiencing a technical issue that prevents you from accessing your course, we will make every effort to resolve the technical problem promptly.

iii, Downloadable Resources: If the course includes significant downloadable resources that have been accessed or downloaded.
iv, Dissatisfaction with Instructor Style: Disagreement with an instructor's teaching style or perspective, provided the course delivers the content as described.

4. How Refunds are Processed
Once your refund request is approved, we will initiate a refund to your original method of payment.

Processing Time: It may need more than 14 business days for the refund to be reflected in your account, depending on your bank or payment processor's policies.

6. Instructor-Discretion Refunds
In exceptional circumstances beyond the terms of this policy, a course instructor may, at their sole discretion, grant a refund. This is not guaranteed.

7. Policy Updates
We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our platform after changes constitutes acceptance of the new policy.